Junior System Administrator I

**Please note:  This job requires an existing NSA Top Secret Clearance and Polygraph**

Responsibilities and Duties:

• Manually update patches for 22 standalone desktops/laptops that use Win 10, Windows Server 2016 and Windows 11 through patches released through DOD Repository and up to IVAMs guidelines on LatteArt.
• Patches for Windows Security Patches and Office patches.
• Track and Record in Excel spreadsheet all updates that were installed and to which machines they were installed on.
• Perform DTA abilities (including Virus Scanning) for patches to be moved from repository to standalone machines both High and Low Side machines.
• DTA & Virus Scan software and license others in the office need for their test machines
• Perform Quarterly Login Audits on 52 machines including older machines that use Windows XP and 2000 as well as 3 RedHat Linux Laptops.
• Run Compliance checks for the 22 laptops/desktops
• Keep up to date Nessus Manager License yearly for compliance checks software
• Keep up to date and track Windows and Office license for machines on SSP.
• Make/organize articles in shared drive articles for How to Steps, License activation logs, IVAM patches logs, License distribution logs, etc.
• Transferring Office license between machines and activating Office when needed
• Create & maintain accounts on standalone machines for users in offices.
• Acquire software for office users if they need for their testing machines.

Experience Needed:

• Citizenship: Must Be a US Citizen
• Existing Clearance Required: Active Top-Secret SCI with Poly
• Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning

Dezign Concepts and Triune Solutions have formed a strategic partnership aimed at sourcing skilled IT professionals for the National Security Agency (NSA). We are uniquely positioned to provide the intelligence community with exceptional talent, reinforcing our shared commitment to advancing the mission-critical operations that safeguard our nation's security. This partnership reflects our mutual dedication to excellence and our unwavering focus on contributing to the vital efforts of the intelligence community.

Dezign Concepts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.